These companies process personal data on our behalf to run reelport.io. Each is bound by a data processing agreement or acts under its own terms as noted in the privacy policy.
Subprocessors
| Company | Purpose | Location |
|---|---|---|
| Hetzner Online GmbH | Hosting of the application, database, queue and backups; object storage for uploaded media. | Servers in the EU; media storage in Helsinki, Finland |
| Laravel Forge (Laravel Holdings Inc.) | Provisioning and deploying our servers. Your content stays on the Hetzner servers. | USA (Standard Contractual Clauses) |
| Stripe Payments Europe, Ltd. | Checkout, subscriptions, invoices, tax calculation and the customer portal. | Dublin, Ireland; group companies in the USA |
| Postmark (ActiveCampaign, LLC) | Transactional email: verification, password resets, invitations, failed-post and reconnect notices. | USA (EU–US Data Privacy Framework, Standard Contractual Clauses) |
| Functional Software, Inc. (Sentry) | Error monitoring: technical error reports (stack traces, request path, browser and server details). No passwords, tokens or post content; personal data sending is off. | USA or EU data region (EU–US Data Privacy Framework, Standard Contractual Clauses) |
Stripe acts as an independent controller for payment data; it is listed here because it handles your billing details for us.
Platforms you connect
When you connect a channel and publish, the platform receives your post. These platforms are not our subprocessors: they are independent recipients under their own terms and privacy policies, and only get what you choose to publish to them.
- Meta Platforms Ireland Ltd.: Instagram and Facebook Pages: receives the posts you publish there.
- TikTok Technology Ltd., Ireland: TikTok: receives the videos and settings you publish there.
- Google Ireland Ltd.: YouTube: receives the Shorts you upload; also Sign in with Google if you use it.
Changes
We update this page before a new subprocessor starts processing data. Business customers with a data processing agreement are told in advance and can object.