Every step it takes
The automation as it opens on your canvas. Each line is a way through it; the labels say which answer takes it.
Telegram update
message · /start
Telegram action
Welcome, there! 👋 What can I do for you?
- 📦 Products
- ❓ FAQ
- 💬 Talk to us
📦 Products (Telegram action)
Send message
Here is everything we offer 👇
- Open the shop
❓ FAQ (Telegram action)
Send message
Most asked: shipping takes 2–3 days, returns within 30 days.
💬 Talk to us (Telegram action)
Hand over to me
Pause automations for 24 h
Send message
Write your message, a person will answer soon.
It opens as a draft
Every text is yours to change. Before it can be published, Chat asks for:
- “Message” has a link button without a link.
What happens, step by step
Answers /start with a welcome and three inline buttons (Products, FAQ, Talk to us), each leading to its own step; Talk to us hands the chat to you.
- 1
Telegram update
It starts when someone sends /start to your Telegram bot.
- 2
Telegram action
The bot sends “Welcome, there! 👋 What can I do for you?” They can tap “📦 Products”, “❓ FAQ”, “💬 Talk to us”.
- 3
Send message
After: 📦 Products
They get the message “Here is everything we offer 👇”. They can tap “Open the shop”.
- 4
Send message
After: ❓ FAQ
They get the message “Most asked: shipping takes 2–3 days, returns within 30 days.”
- 5
Hand over to me
After: 💬 Talk to us
The automation pauses for 24 hours and the conversation is yours to answer.
- 6
Send message
They get the message “Write your message, a person will answer soon.”
Turn comments into conversations.
Private beta: join the waitlist, invited accounts start on the Free plan. 14-day Pro trial. Hosted in the EU.