Every step it takes
The automation as it opens on your canvas. Each line is a way through it; the labels say which answer takes it.
Icebreaker question
What do you offer?
Icebreaker question
How much does it cost?
Icebreaker question
Can I talk to a person?
Send message
[What you offer, in two sentences]
Send message
[Your prices, or where to find them]
Hand over to me
Pause automations for 24 h
Send message
Of course. I’ll get back to you here as soon as I can.
It opens as a draft
Every text is yours to change. Before it can be published, Chat asks for:
- “Message” still has a placeholder to fill in: [What you offer, in two sentences].
- “Message” still has a placeholder to fill in: [Your prices, or where to find them].
What happens, step by step
Publishing puts the questions on your profile’s chat (up to 4 per account). Each one has its own answer; "Can I talk to a person?" pauses the bot and hands the chat to you.
- 1
Icebreaker question
It starts when someone taps the question “What do you offer?” on your profile’s chat.
- 2
Icebreaker question
It starts when someone taps the question “How much does it cost?” on your profile’s chat.
- 3
Icebreaker question
It starts when someone taps the question “Can I talk to a person?” on your profile’s chat.
- 4
Send message
They get the message “[What you offer, in two sentences]”.
- 5
Send message
They get the message “[Your prices, or where to find them]”.
- 6
Hand over to me
The automation pauses for 24 hours and the conversation is yours to answer.
- 7
Send message
They get the message “Of course. I’ll get back to you here as soon as I can.”
More in Support & FAQ
- Support & FAQ+4FAQ menu with AI fallbackTopic buttons for common questions; typed questions go to the AI. See how it works
- Support & FAQOut-of-office replyAn automatic reply and an alert while you’re away. See how it works
- Support & FAQ+2Feedback surveyA rating with a follow-up for each answer. See how it works
Turn comments into conversations.
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